American Friends of the Parents Circle – Families Forum (“American Friends,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you visit parentscirclefriends.org, including its Listening from the Heart pages, or use its features and services. These may include making a donation, signing up for updates, contacting us, or accessing program content.

By using the website, you acknowledge the practices described in this Privacy Policy.

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, phone number, and mailing address.
• Donation information, such as the amount, date, frequency, designation, and history of your donations; information needed to acknowledge a gift; and any message or dedication you choose to provide.
• Payment information. Payments are handled by the payment processor used for the transaction. We use payment information only to process the payment for which it was provided. We do not store full credit card or other payment credentials on our own systems. The payment processor may handle and retain information under its own privacy policy.
• Newsletter and update preferences, such as whether you subscribed, your communication preferences, and whether messages were delivered or opened when the email platform provides that information.
• Program and account information, such as information you provide when registering for or using Listening from the Heart or another service, including account details and purchase or access history.
• Messages and requests you send through our contact forms, by email, or through other website features.
• Usage and device information collected automatically, such as IP address, browser and device type, operating system, pages visited, time spent on pages, visit dates, and diagnostic data.

Please do not submit sensitive personal information through the website unless a form specifically asks for it.

We and our service providers may use cookies, web beacons, tags, scripts, and similar technologies to operate the website, remember preferences, understand website use, and measure communications.

These may include:

• Essential cookies, which support website functions such as account access and security.
• Preference cookies, which remember choices such as language or cookie-notice preferences.
• Analytics or communication technologies, which may help us understand site visits or whether an email was opened.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if you do. If we use a cookie preference tool on the website, you can also use it to manage the choices it offers.

We may use personal information to:

• Operate, maintain, secure, and improve the website and our programs.
• Create and manage accounts, registrations, purchases, and access to program content.
• Process donations, issue acknowledgments and receipts, keep appropriate financial records, and administer donor requests.
• Send newsletters and other updates to people who sign up, and honor their communication preferences.
• Respond to questions, requests, and other communications.
• Send service-related notices, such as information about an account, purchase, donation, or change to a service.
• With your permission or where allowed by law, share information about our work, events, programs, or fundraising.
• Analyze website and communication use, identify trends, measure outreach, and improve our services and fundraising.
• Comply with legal obligations, resolve disputes, and protect our rights, users, and the public.

We do not sell personal information. We do not use personal information for targeted advertising, profiling, or automated decisions that produce legal or similarly significant effects.

When you make a donation, we use the information you provide to process and acknowledge the gift, maintain donation records, meet applicable accounting and legal requirements, and respond to donor requests. Payment information is sent to the payment processor handling the transaction. We do not store full payment card details on our own systems.

We may use your contact information to send updates about our work or fundraising where you have asked to receive them or where applicable law permits. You can unsubscribe from these messages at any time. Unsubscribing from newsletters does not affect transactional messages or records we need to retain for legal, accounting, or administrative purposes.

We do not share or publish a donor’s name or gift publicly as a testimonial or recognition without permission, except where a donor has chosen a public recognition option or disclosure is required by law.

If you sign up for our newsletter or other updates, we use the information you provide—typically your email address and, if requested, your name—to send those communications and manage your subscription. You can unsubscribe using the link in any newsletter or contact us using the details below.

We may use an email service provider to send messages and manage subscriptions. Depending on the provider and its features, it may report delivery, bounce, or engagement information to us so we can administer and improve our communications.

We may share personal information with:

• Service providers that help us operate the website, manage accounts, process donations and payments, send newsletters, provide hosting, or analyze website use. They may process information on our behalf for these services.
• Parents Circle Families Forum and related affiliates, as needed to support our work and programs. We require recipients to handle information consistently with this Privacy Policy where applicable.
• Other organizations or partners, when you ask us to share information, consent to the sharing, or the sharing is otherwise described to you.
• Authorities or other parties, when we believe disclosure is required by law, legal process, or a valid government request, or is reasonably necessary to protect rights, safety, or property.
• A successor organization or transaction participant, if we are involved in a merger, restructuring, dissolution, or transfer of some or all of our assets. Where required, we will provide notice before information becomes subject to a different privacy policy.

We do not sell personal information to third parties.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain donation and financial records, manage subscriptions, resolve disputes, and comply with legal obligations. We may retain usage information for internal analysis, security, and service improvement, generally for a shorter period unless longer retention is needed or required.

We and our service providers may process information in the United States or other locations where they operate. Privacy laws in those locations may differ from the laws where you live. Where required, we take reasonable steps to protect information when it is transferred.

We use reasonable measures designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct, update, or delete personal information you have provided, subject to legal and other permitted retention requirements. You may also unsubscribe from newsletters using the link in the message or contact us.

To make a privacy request, email [email protected]. We may need to verify your identity before completing a request.

We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate steps to remove it. For users aged 13 to 17, we may seek a parent or guardian’s consent where required by applicable law.

Our website may link to websites or services operated by others, including payment processors and social media platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies. We are not responsible for the content or privacy practices of third-party sites or services.

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. If a change requires additional notice, we will provide it by email or through a prominent notice on the website. Changes take effect when posted unless we state otherwise.

If you have questions or privacy requests, contact:

American Friends of the Parents Circle – Families Forum
2248 Broadway #1531
New York, NY 10024
Phone: (347) 200-0210
Email: [email protected]
Contact page: parentscirclefriends.org/contact